My Best Buy Credit Card Customer Service Phone Number

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my best buy credit card customer service phone number

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Back on May 15th, my Best Buy credit card information was compromised and used to order a couple of items on Bestbuy.com. I only ever use this card on bestbuy.com and have not used it since November. I saw the email confirming the order and it being shipped to California (I live in WI), and tried to cancel the order right away. I managed to cancel one item, though it still charged me because the theif put through the same order twice, but the other item could not be canceled. The next day, I both emailed and called about the situation. I was told the Citibank Fraud department was now in charge of it. They would look at the situation and give me a verdict within a few weeks. I recieved a letter stating that they found the charges to be fraudulant. I then recieved a bill for over 200 dollars. I called Citibank, and was told to get a hold of the fraud department. I tell the guy of the charges (which now contained a late fee because I didn't pay for fradulent purchases), and he suggests I pay my minimum balance. I became agitated, and informed him I would not pay for purchases that I did not make. He told me the case would be passed along. I wait another few weeks and get another bill. The same charges are there, the late fee penalty is there, and nothing has changed. I called Citibank again, on July 1st. She said that she marked the same charges as being fraudulent and that my balance would be $0 in 7-10 days. Today, I got an email stating that I owe the past due amount on my card will be shut down and not usable. I have not used my card since November. Apparently whomever I spoke to on July 1st did not take care of the situation, along with every single person I have dealt the since May 15th. I tried the Citibank online chat because I have had zero luck with any other line of communication. The girl tells me she cannot help at all, and gave me the same customer service number I have tried at least 10 times without result. So, I call the number again. The first rep I get was playing a joke it seemed. I said I was having a hard time hearing her and she began to change her voice as if she was mocking me. I gave the phone to a friend to see if he could understand her. He could not. She then hung up on me. At this point I am furious that no one can fix this situation. I call back and get another rep. The lady goes over my information, and tells me it's marked as fraud. Which is correct. She sais I need to wait another 60 days. I said I cant wait another 60 days. I have already waited 60 days since this first started. She "transferred" me which meant she put me on hold until she hung up on me. This is my last straw. I have no idea what to do to get this taken care of. Citibank is of no help. I am sure my credit is taking a hit because I am not paying late fees or minimum payments on charges for some theif in California. I am begging that someone who works for Best Buy can help. I am having a hard time to ever justify buying anything from the company again. I have tried everything I can with Citibank and there has been no help in over 2 months.

For $199.99 per year, or $179.99 per year for Best Buy credit card holders, membership also includes access to a concierge service that is available only to Best Buy Beta members. The Best Buy concierge team is available 24/7 by phone, chat, email or through the Best Buy app.

You get a text message or email that says you were or will be charged hundreds of dollars to renew your Geek Squad membership. If you want to dispute the charge or cancel your membership, the message says you must call a phone number within 24 hours.

Some scammers may ask for your bank account information to refund your money, then fake a transaction and make it look like they accidentally refunded you too much. To pay them back, they tell you to buy gift cards and give them the gift card numbers and PINs.

I also, on my other phone, recieve daily, numerous emails to one of my main accounts, and they are email addressed with an email with my name but added to and it's no email address of mine. I will report them as spam first thing. I do not ever click on the words in the email. Which are always large words in bright sky blue highlighted color! I also recieve daily messages from these same 5 numbers. Just last 4 #s are changed up. I get 5 to up to 20 a day!. Same thing I report spam and then block number. But not able to stop these daily messages and emails!!! They continue daily. I do not understand how they are getting thru my blocks!!I've also recieved receiptsvfrom aGeek Squad and also Amazon. They would not allow me to cancel the large orders. Or the membership. I just didn't call back

They hit me last year. Pretended they were calling from Amazon and wanted to put money back into my checking account. I believed it to be legit and followed along for a while. Then it hit me. Why would Amazon refund me money that I did not deserve. Immediately called my bank and even though it was Friday after hours someone did pick up. Went to the bank on Monday and told them what happened. She pulled up my checking and savings account numbers and handed me the printout. I knew immediately that they had gotten into the account since I don't usually keep that much money in checking -- $5,000. Had to close the accounts and reopen...even credit cards that were attached. What a nightmare.

I received a email from Geek Squad with a authorization code for $349.99 from my account. I do have a Geek Squad account which alerted me to call their customer service because a just renewed my subscription a few months ago. Something wasn't right. Geek Squad was aware of these scams and asked me to report this to this website.

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Cash back is received in the form of Reward Dollars that can be redeemed as a statement credit.\r\n","title":"Card Highlights","welcomeBonus":" Earn a $200 statement credit after you spend $2,000 in purchases on your new Card within the first 6 months. No Annual Fee. Balance Transfer is back! Enjoy 0% intro APR on purchases and balance transfers for 15 months from the date of account opening. After that, 18.74% to 29.74% variable APR. 3% Cash Back at U.S. supermarkets on up to $6,000 per year in purchases, then 1%. 3% Cash Back on U.S. online retail purchases, on up to $6,000 per year, then 1%. 3% Cash Back at U.S. gas stations, on up to $6,000 per year in purchases, then 1%. Get $7 back each month after using your Blue Cash Everyday Card to spend $12.99 or more each month on an eligible subscription to The Disney Bundle, which includes Disney+, Hulu, and ESPN+. Enrollment required. Terms Apply.","cardCategories":["id":107610,"text":"Credit Card Reviews","link":"\/credit-cards\/reviews\/","id":18,"text":"Best Cash Back Credit Cards","link":"\/credit-cards\/cash-back-credit-cards\/","id":84,"text":"Credit Cards with No Annual Fee","link":"\/credit-cards\/no-annual-fee-cards\/"],"financialSnapshot":["id":1,"text":"Foreign Transaction Fees: 2.7% of each transaction after conversion to U.S. dollars"],"title":"More Reads","html":"Find the $250 Welcome Offer for the Amex Blue Cash Everyday CardBenefits of the Blue Cash EverydayAmex Blue Cash Everyday vs. Amex Blue Cash PreferredAmex Blue Cash Everyday vs Chase Freedom UnlimitedAmex Gold vs Blue Cash EverydayAmex Blue Cash Everyday vs Chase Freedom FlexBest 0% Interest Credit CardsBest Credit Cards for Groceries and SupermarketsBest Everyday Credit CardsBest Credit Cards for Authorized Users"],"aprText":"0% intro APR on purchases for 15 months from the date of account opening. After that, 18.74% - 29.74% variable APR."})) document.getElementById('table-1320975166').setAttribute('data-react', JSON.stringify("goLink":"https:\/\/upgradedpoints.com\/go\/AmexBlueCashPreferred_addSource\/TRD\/8922\/dilcg.sjon\/dicsm.sjon","reviewLink":"https:\/\/upgradedpoints.com\/credit-cards\/reviews\/american-express-blue-cash-preferred\/","rating":"4.55","cardThumbnail":"https:\/\/upgradedpoints.com\/wp-content\/themes\/upgp\/img\/cards\/impact\/2726_796.png","cardTitle":"Blue Cash Preferred\u00ae Card from American Express","shortReview":"This card is great for those who want to earn cash-back with U.S. supermarkets, U.S. streaming subscriptions, transit, and U.S. gas stations. ","annualFee":"$0 intro annual fee for the first year, then $95.","belowButtonText":"(at Amex's secure site)","welcomeBonusPoints":"$250","creditRecommended":"Good to Excellent (670-850)","welcomeBonusSummary":"Earn a $250 statement credit after you spend $3,000 in purchases on your new Card within the first 6 months.","redBadge":null,"orangeBadge":null,"provider":"American Express","ratesFeesLink":"https:\/\/upgradedpoints.com\/go\/AmexBlueCashPreferredTCCRF","ratesFeesText":null,"ratesFeesEnable":null,"editLink":null,"bulletPoints":"\n Earn a $250 statement credit after you spend $3,000 in purchases on your new Card within the first 6 months. \n $0 intro annual fee for the first year, then $95. \n Buy Now, Pay Later: Enjoy $0 intro plan fees when you use Plan It\u00ae to split up large purchases into monthly installments. Pay $0 intro plan fees on plans created during the first 12 months from the date of account opening. Plans created after that will have a monthly plan fee up to 1.33% of each eligible purchase amount moved into a plan based on the plan duration, the APR that would otherwise apply to the purchase, and other factors. \n Low intro APR: 0% for 12 months on purchases from the date of account opening, then a variable rate, 18.74% to 29.74% \n 6% Cash Back at U.S. supermarkets on up to $6,000 per year in purchases (then 1%). \n 6% Cash Back on select U.S. streaming subscriptions. \n 3% Cash Back at U.S. gas stations and on transit (including taxis\/rideshare, parking, tolls, trains, buses and more). \n 1% Cash Back on other purchases. \n Get $7 back each month after using your Blue Cash Preferred Card to spend $12.99 or more each month on an eligible subscription to The Disney Bundle, which includes Disney+, Hulu, and ESPN+. Enrollment required. \n Terms Apply.\n\n","bonusValuation":null,"disableCardArtLink":false,"accordions":["title":"Why We Like This Card","html":"The Blue Cash Preferred\u00ae Card from American Express is a stellar cash-back credit card for those looking to maximize every purchase they make.\nWith bonus categories like U.S. supermarkets, select streaming services, U.S. gas stations, and transit purchases, this card rewards you for the items you spend the most on in a big way! For those looking to earn up to 6% cash-back on their purchases, this could be the card for you!\n","title":"Pros & Cons","pros":"\r\n \t6% cash-back at U.S. supermarkets (up to $6,000 per year) and on select streaming services\r\n \t6% cash-back on select U.S. streaming subscriptions\r\n \t3% cash-back on U.S. gas stations and transit (including rideshares, parking, etc.)\r\n \t1% cash-back on all other purchases\r\n","cons":"\r\n \t$0 intro annual fee for the first year, then $95 annual fee (rates and fees)\r\n","title":"Card Highlights","welcomeBonus":" Earn a $250 statement credit after you spend $3,000 in purchases on your new Card within the first 6 months. $0 intro annual fee for the first year, then $95. Buy Now, Pay Later: Enjoy $0 intro plan fees when you use Plan It\u00ae to split up large purchases into monthly installments. Pay $0 intro plan fees on plans created during the first 12 months from the date of account opening. Plans created after that will have a monthly plan fee up to 1.33% of each eligible purchase amount moved into a plan based on the plan duration, the APR that would otherwise apply to the purchase, and other factors. Low intro APR: 0% for 12 months on purchases from the date of account opening, then a variable rate, 18.74% to 29.74% 6% Cash Back at U.S. supermarkets on up to $6,000 per year in purchases (then 1%). 6% Cash Back on select U.S. streaming subscriptions. 3% Cash Back at U.S. gas stations and on transit (including taxis\/rideshare, parking, tolls, trains, buses and more). 1% Cash Back on other purchases. Get $7 back each month after using your Blue Cash Preferred Card to spend $12.99 or more each month on an eligible subscription to The Disney Bundle, which includes Disney+, Hulu, and ESPN+. Enrollment required. Terms Apply.","cardCategories":["id":107610,"text":"Credit Card Reviews","link":"\/credit-cards\/reviews\/","id":18,"text":"Best Cash Back Credit Cards","link":"\/credit-cards\/cash-back-credit-cards\/"],"rewardsCenter":"Redeem cash-back through your American Express account","financialSnapshot":["id":1,"text":"Foreign Transaction Fees: 2.7% of each transaction after conversion to US dollars."],"title":"More Reads","html":"Find the $300 Welcome Offer for the Amex Blue Cash Preferred Card [Current Public Offer is $250]Find The No Annual Fee Welcome Bonus Offer for the Amex Blue Cash PreferredBenefits of the Amex Blue Cash PreferredStreaming List for the Blue Cash PreferredAmex Blue Cash Everyday vs. Amex Blue Cash PreferredChase Sapphire Preferred vs Amex Blue Cash PreferredAmex Gold vs Blue Cash PreferredBest American Express Credit CardsBest Credit Cards for Groceries and SupermarketsBest Credit Cards for Bills and UtilitiesBest Credit Cards for CouplesBest Everyday Credit Cards"],"aprText":"0% intro APR on purchases for 12 months from the date of account opening, then a variable APR, 18.74% - 29.74%")) Alternatively, if travel is your thing then consider the Chase Sapphire Preferred Card that is one of the best (if not the best) travel rewards cards on the market. 041b061a72